Automate WhatsApp Without Losing the Human Touch
Connect the official WhatsApp Business Cloud API, automate customer conversations, build clickable menus, use website and PDF knowledge, and hand conversations to a human agent whenever needed.
Customer conversations shouldn't stop when your team is busy
Companies receive the same questions every day through WhatsApp — hours, services, pricing, availability. Someone has to answer them, every time.
AI handles the routine. Your team handles what matters.
WaselTech answers instantly using your own website content, documents, and FAQs, and hands the conversation to a real person the moment it needs one.
Key Features
Official WhatsApp Cloud API
Send and receive messages through Meta's official, supported integration.
AI Replies
Automatic responses grounded in your company's own knowledge.
Website Knowledge
Point WaselTech at your website and it becomes searchable AI knowledge.
PDF Knowledge
Upload brochures, service documents, and policies for more accurate answers.
Custom Menus
Build interactive WhatsApp menus without writing code.
Human Handover
Customers can request a person; the AI pauses until it's handed back.
Conversation Inbox
One organized dashboard for every customer conversation.
n8n Automation
Trigger other workflows from WhatsApp events.
Connect WhatsApp
Link your official WhatsApp Business Cloud API account.
Add Your Knowledge
Connect your website, upload PDFs, and write FAQs.
Configure Your AI
Decide how WaselTech should answer and design your menus.
Start Conversations
WaselTech handles enquiries automatically and hands off when needed.
Built Around Controlled Access — Your company's data is kept separate from every other company on WaselTech.
Explore Every Module
Frequently Asked Questions
Yes — WaselTech integrates with the official Meta WhatsApp Business Cloud API.
Yes. Any conversation can be handed over from AI to a human agent.
Yes. Company admins build and edit menus from the dashboard.