General Services & Taqeeb

Run a Taqeeb, Visa, and Travel-Services Office from One System

Manage beneficiaries, sponsors, applications, documents, fees, and status tracking for iqama, visa, passport, and government transactions — with expiry alerts, a public services portal, and secure client tracking links.

Government transactions live in chats and spreadsheets

Passport and iqama expiry dates, document checklists, fees, and status updates are scattered across notes and messages — so renewals get missed and clients keep asking where their application is.

Every application is tracked from request to completion.

WaselTech keeps beneficiaries, sponsors, documents, fees, and a full status timeline together, warns you before anything expires, and lets clients follow their own application through a secure link.

Key Features

Beneficiaries & Sponsors

A register of beneficiaries with passport, iqama, and visa details, linked to their sponsor or company.

Expiry Tracking

See passports, iqamas, and visas expiring within 30, 60, or 90 days before they become a problem.

Application Pipeline

Move each application through New, Documents Required, Under Review, Submitted, Processing, and Completed.

Documents & Checklists

Collect and verify the required documents for each service, with secure file storage.

Service Catalogue & Fees

Define services with government fee, service fee, VAT, and estimated turnaround time.

Public Services Portal

A branded page where clients browse your services and submit requests online, in Arabic or English.

Secure Client Tracking

Send a private tracking link by email so clients follow progress without calling your office.

Import, Export & Reports

Bulk-import beneficiaries from Excel and export branded PDF and Excel reports.

1

Request Received

From the public portal, WhatsApp, or your own team.

2

Documents Collected

Required documents are requested and verified.

3

Processed & Updated

Every status change is logged and visible on the timeline.

4

Completed & Invoiced

Close the application and bill the fees from the Financial Section.

Built Around Controlled Access — Your company's data is kept separate from every other company on WaselTech.

Frequently Asked Questions

Yes — each application can generate a secure tracking link that shows its status and timeline without exposing internal notes.

Yes — the services portal, tracking page, and reports support Arabic and English, including right-to-left layouts.

Yes — upload an Excel file; WaselTech validates it, detects duplicates by passport or iqama number, and gives you an error report.

Ready to Run Your Business From One Platform?