Data deletion instructions

You can ask us to delete the personal data we hold about you at any time. This page explains how, including data received through WhatsApp or Facebook Login.

How to request deletion

1. Send an email to the address below from the email address linked to your account, with the subject "Data deletion request".
2. Tell us your company name and, if the request concerns WhatsApp, the phone number involved. If you connected a WhatsApp Business Account, you can also remove WaselTech's access in your Meta Business Settings.
3. We confirm your identity, then delete your personal data and disconnect your WhatsApp connection and stored access tokens within 30 days.

What we may keep

We keep only what the law requires, such as invoices and security logs, for the legally required period. Messages to your customers are stored in your own company workspace; a company administrator can delete them from the workspace.

To stop receiving WhatsApp messages from a business that uses WaselTech, reply STOP (or إيقاف) to any of its messages.

Contact

Send deletion requests to sales@waseltech.net.